Fully Managed IT Services

The Challenge?

To remain competitive, your company must leverage current technologies. To do this without a dedicated Information Technology team makes this a daunting challenge. Regular support and troubleshooting, maintaining servers and equipment, inventory and project management, and planning for future upgrades all require skill sets that extend beyond the scope of most small business personnel.

Braving the situation without an experienced technology partner won't cover all your bases, potentially leaving your network exposed, and your company liable. Hiring a team of full-time IT workers to fill all of these roles is simply not cost-effective. Bringing in the local tech as needed to fix things when they break will eventually lead to lost productivity when systems inevitably fail. You need a complete, proactive IT solution to meet your company's needs that fits your company's budget.

The Solution!

Pliner Solutions Managed IT Services gives your company access to our team of certified IT professionals dedicated to fully supporting your IT infrastructure. We provide enterprise-level solutions adapted to unique needs of small businesses. From our headquarters in Willow Grove, PA we proactively monitor your servers, workstations and networking equipment and respond immediately in the event of any issues. We also perform full preventative maintenance services on your IT infrastructure and provide Help Desk services to your users. Our services can be delivered remotely or on-site. All of this is provided at a fixed monthly fee that is much more cost effective than hiring your own staff, eliminating worry over large, unpredictable billing from hourly consulting, leaving you free to focus on what you do best... running your business.

Leveraging an Economy of Scale

Large corporations utilize powerful tools to monitor and manage their IT infrastructure. They have server rooms full of high powered equipment providing levels of redundancy. They have engineers that are dedicated to researching and reviewing new technologies on the horizon. They have teams of interchangeable people with wide breadths of experience. This is simply not practical for a small business.

By working with Pliner Solutions you have this same enterprise-level quality of service. We do this by consolidating the resources required to support all of our clients' needs. One fully staffed help desk, enterprise-class management tools, a server facility to host client applications and supplement our client's infrastructure, a team of certified, experienced professionals that are always learning about the latest technology trends.

Who is an Ideal Client?

We have IT consulting services available for all types and sizes of clients. Many of our clients are in the healthcare industry, so we are familiar with HIPAA requirements for maintaining sensitive data. For companies with a lot of computers (About 100) or otherwise high support requirements, we might have a person on site at all times. For small clients (under 10 PC's) managed services may not make sense for you, or we may do a hybrid of fixed monthly fees and hourly consulting to keep your rates as affordable as possible. Most of our clients are in the Philadelphia Metro area (PA/NJ/DE) and in the vicinity of our office in Willow Grove, PA. However, we often remotely support clients elsewhere in the US and work with local consultants to handle minor onsite support as needed.